Cookie policy

Last Updated Date: May 2018

Cookies are small text files that are placed on your computer when you visit our websites. They are used to make our websites work more efficiently, as well as to provide information to the owners of the Website about how the website is performing.  This will ensure that you can make full use of the websites functionality.

A cookie can tailor the operation of our website to your needs, likes and dislikes by gathering and remembering data about your personalized preferences. A cookie in no way gives Us access to the files on your computer or to any data about you, other than the data that you provide and some of the activities that you carry out on our website.

We know that people have concerns about cookies, but we believe that the benefit we both gain from their proper use is worthwhile. You can, however, delete cookies from your computer at any time and advice as to how to do this is available at

We have carried out an audit of our cookie-use and we do not believe that we are using any cookies on our website that are unduly intrusive.  We use analytical cookies which collect data in an anonymous form, including the number of visitors to the website, where visitors have come from and the pages visited.  We use a cookie to enable the email-alert application to function and to recall if you have already viewed the cookies.  Cookies are also employed for targeting and advertising purposes.  The following cookies may be used on our website:

Cookie Name/Provider:Used for:
BaiduSearch advertising and remarketing
DoubleClickAdvertising bid management
EssentraRetaining country and language preferences
Retaining abandoned basket data
Surfacing relevant products based on prior search history
FacebookSearch advertising and remarketing
Google AdwordsSearch advertising and remarketing
Google AnalyticsWebsite performance and audience analysis
HotjarWebsite use patterns and user feedback
InfinityPhone call tracking and routing
KickFirePhone call tracking and routing
Lead ForensicsIP address identification and company identification
LinkedInSearch advertising and remarketing
MarinAdvertising bid management
Microsoft (Bing)Search advertising and remarketing
TealiumTag management system
TwitterSearch advertising and remarketing
YahooSearch advertising and remarketing
YouTubeSearch advertising and remarketing

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set up and how to manage and block/disable them, visit

How you can contact us

Any questions you have about your personal data or this policy should be directed to Gladys Ombu, Group Head of Privacy and Data Protection Officer who will be happy to assist you:

Telephone us on +44 (0) 1908 359100

Email us at [email protected]

Or write to us at Avebury House, 201-249 Avebury Boulevard, Milton Keynes, Buckinghamshire, MK9 1AU.

Last Updated Date: May 2018